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STUCK FOR WORDS - What to say to someone who is grieving

Author: Doris Zagdanski

“I talk to grieving people almost every day. And one thing has not changed over the years. Invariably the subject of what someone said that puzzled or upset them still comes up all of the time.”

In this book, Doris Zagdanski enlists the help of grieving people to tell you what they need from you. She has adapted communication skills and counselling techniques to enable us to speak confidently with a grieving friend, relative, colleague or client … anybody who needs to talk about their feelings.

Here you have countless strategies to respond with empathy, without falling into the trap of being stuck for words.

In the final chapter, Doris hands the reins over to the reader with 10 extracts from the words of grieving people and she asks you to respond with empathy – you can then check your statements against her suggested responses.



My Grief Assist

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